Health & Safety

After a long wait and some false starts Luxlab is at “Masks Optional”

This section is no longer in force but we’ll leave it here for now

We have adjusted our space and all staff have been trained in Covid-19 safety and sanitation. 

LuxLab Salon requires a mask to be worn for entry into the salon. If you forget, we have masks available for purchase.

We have restricted capacity and our stylists’ schedules have been altered.  Please call the salon or your stylist for availability.

Here’s what to expect:

 Arrival

• Please wait to be invited in by your stylist or the receptionist.

• You must have a mask on to enter the salon, it must stay on for your entire service. (It is best to wear an ear loop style mask so that it doesn’t interfere with your cut or color service)

• A temperature check and health questionnaire will be required.

• Both guests and stylists will wash hands prior to beginning service.

• Your stylist will guide you through the rest of your visit.

  
  Keep in Mind

• We have strict capacity guidelines, so please arrive alone.

• Changing rooms are closed.  Please arrive in appropriate wear for cut and/or color; i.e. no hoodies, turtlenecks, high collars, etc.

• Please limit the items you bring with you and avoid large handbags, backpacks, etc.

• If receiving a haircut only and prefer that your cut be done dry, please arrive with freshly shampooed, dry hair, blown out into your usual style, no sprays.

• Beverage service and magazines will be temporarily discontinued.

• We will be observing touch-less greetings and farewells.

  How Are You Feeling?

• If experiencing cough, fever or other Covid-19 related symptoms you will be asked to reschedule.

• If these symptoms are experienced prior to arrival or you have been exposed to someone with Covid-19, please call/email to reschedule within 24-hours of your reservation.

• Employees will be screened for symptoms at the beginning of each shift.

  Standards and Extra Measures

• Employees will be wearing masks, glasses, gloves and aprons, as appropriate for current guidelines and service provided.

• Please observe the 6 foot social distancing guidelines whenever possible.

• Stations will be sanitized before and after each service.

• Tools will be sanitized after each guest service.

• Thorough and frequent hand washing will be done.

• Common areas and restrooms will be cleaned throughout the day.

• When possible, checkout, product purchase and rebooking will be done at the chair during your service.

  
  

  We value your health and wellbeing as much as you value the exceptional service we strive to provide. We will update you with any additional protocols or changes.

  Thank you for your patience, understanding and support as we navigate this new terrain.

  We look forward to seeing you soon!

  LuxLab Salon

  
  

 To our high risk guests

Covid-19 is a highly contagious and dangerous disease, especially in higher risk groups. While we put our best efforts in to create a safe space for all of our guests this simply may not be enough.

If you consider yourself high risk or are feeling anxious about getting out in public spaces like a hair salon, please wait until you’re more comfortable or contact us about your concerns. As much as we’d love to see you, we’re happy to wait!